A review of an out-of-hours telephone support service for palliative care patients and their families

Title: A review of an out-of-hours telephone support service for palliative care patients and their families

Source: International Journal of Palliative Nursing 16(9): 445-50

Date: September 2010

Publication Type: Article

Publication Length: 6 pages

In a nutshell: This study reports an evaluation of an out-of-hours service operating in one primary care trust in north east of England, and examinines the use of telephone support service backed up by domicillary visits by specialist palliative care nurses. Results revealed that staff, patients and carers appreciated being able to telephone the service and carers felt particularly well supported by the service staff who proactively called them on an agreed basis as part of an individualised telephone monitoring scheme.

Some important notes: Contact your local health library for a copy of this article. To find your local health follow this link.

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