Communication between family carers and health professionals about end-of-life care for older people in the acute hospital setting: a qualitative study

Source: BMC Palliative Care 2015

Follow this link for the full-text article

Date of publication: August 2015

Publication type: Article

In a nutshell: This paper focuses on communication between hospital staff and family carers of patients dying on acute hospital wards, with an emphasis on the family carers’ perspective. The results of this research indicate that carers’ experience of the end of life care of their relative was enhanced when mutual understanding was achieved with healthcare professionals. However, some carers reported communication to be ineffective. They felt unsure about what was happening with their relative and were distressed by the experience of their relative’s end of life care. In conclusion, it is suggested that establishing a concordant relationship, based on negotiated understanding of shared perspectives, can help to improve communication between healthcare professionals and family carers of their patients.

Length of publication: 14 pages

 

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